SUPPORT

We are focused  supporting on quality service and product, reliability improvement, new and better ways to meet our costumers’ needs. With our experience, IOTEC serve quality service and product. We also deserve trust from out various customer from various field.

Production line Modernization

As your company grows and products and processes change or demand and production vary, your automation systems should keep up with you. IOTEC Team has a dedicated group to bring new life to older systems and or to equip IOT System. Our team of expertss is not simply performing repairs or replacements. We provide in-depth analyses and inspections of your systems, work with your production schedule and needs to create a modernization or upgrade plan and execute that plan with as few production interruptions as possible.

Our modernization engineers conduct a systematic analysis of your equipment. We want to understand the condition of the whole system and its components to find any mechanical, physical and electrical issues. We identify potential components or areas for improvement, whether they are near the end of their lives or obsolete. Our engineers compile the data and create recommendations for improvements, such as industrial repairs, refurbishments, replacements or upgrades to extend the life of your system.

Replacement & Spare Parts

Part quality is critical when replacing parts. Our team will assist you in sourcing the parts you need when you need them. Whether setting up an initial part replacement inventory or ordering a routine replenishment, sourcing from IOTEC part management team will ensure you get the right quality at a fair price.

When design engineering concludes for your new system, our initial provisioning team get to work for you. IOTEC initial provisioning team develop a custom parts list to help you identify which you may want to consider stocking based on your risk tolerance. We identify consumable replacement parts, critical path items, long lead times, and availability. Our customers find that sourcing initial provisioning parts from IOTEC saves them time and money. Having high-quality parts on-site ready for replacement improves efficiency, boosts uptime and reduces your system’s overall downtime & cost.

HMI

Pneumatic Actuator & Fittings

Hydraulic Pump

PLC

Pneumatic Control

Custom Machined Mechanical Part

Sensor

Hydraulic Actuator & Fittings

DAQ (Data Aquisition)

Sensor

Hydraulic Actuator & Fittings

Field Services

IOTEC Asset Management team can be on-site with system support from commissioning & mechanical electrical control completion, up to when you need emergency service, preventative maintenance, operator training, and more with our field services. You can take advantage of our mechanical, controls, and robotics experts when you need it and when it makes sense for your operation.

When equipment-down situations can’t be resolved remotely, our field services team is ready to be deploy to the site to assist in getting your system up and running again. Our team is strategically placed Batam Indonesia and continue to grow regionally. We provide cutting-edge technology ensure that if additional help is required, our broader team can assist.

Downtime is unacceptable for your business. IOTEC keep it in mind always.

Field Services

IOTEC Asset Management team can be on-site with system support from commissioning & mechanical electrical control completion, up to when you need emergency service, preventative maintenance, operator training, and more with our field services. You can take advantage of our mechanical, controls, and robotics experts when you need it and when it makes sense for your operation.

When equipment-down situations can’t be resolved remotely, our field services team is ready to be deploy to the site to assist in getting your system up and running again. Our team is strategically placed Batam Indonesia and continue to grow regionally. We provide cutting-edge technology ensure that if additional help is required, our broader team can assist.

Downtime is unacceptable for your business. IOTEC keep it in mind always.